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Alcatel-Lucent OmniVista 4760Network ManagementSystemInstallation ManualAlcatel-Lucent OmniVista 4760 NetworkManagement SystemAll Rights Reserved Alcatel-Lucent 2009Legalnotice:Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logoare trademarks ofAlcatel-Lucent. All other trademarks are theproperty of their respectiveowners.The information presented issubject to change without notice.Alcatel-Lucent assumes noresponsibility for inaccuracies contained herein.Copyright 2009Alcatel-Lucent. All rights reserved.The CE mark indicates that thisproduct conforms to the following CouncilDirectives:- 89/336/CEE(concerning electro-magnetic compatibility)- 73/23/CEE (concerningelectrical safety)- 1999/5/CE (R&TTE)Chapter 1Overview1.1Installing the software..........................................................................1.11.2 Operating Systems................................................................................1.1Chapter 2Server requirements2.1 Requirements..........................................................................................2.12.2 Software Compatibility.........................................................................2.22.2.1 Analyzing Compatibility..............................................................................2.22.2.2 Resources Required by Other Applications............................................. 2.22.2.3Installation/Uninstallation Sequence of Applications.............................. 2.22.2.4 Antivirus.......................................................................................................2.22.3 Drive Space..............................................................................................2.32.3.1 Space Required...........................................................................................2.32.3.2 Rules for Partitioning Drives......................................................................2.32.4 Configuring the Operating System.................................................. 2.42.5 PCXRequirements.................................................................................2.42.6 Collecting Data from the Server........................................................ 2.72.6.1List of Data to be Collected........................................................................2.72.6.2 Windows Data..............................................................................................2.7TabIe ofcontentsnsiaaiicn Manua3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua 0-12.6.3 OmniVista 4760Installation Data...............................................................2.8Chapter 3Server installation3.1 Overview....................................................................................................3.13.2 Loading Programs.................................................................................3.1Chapter 4Server post-installation4.1 Configuring the OmniVista4760 application ............................... 4.14.2 Configuringthe PCX OmniPCX 4400/Alcatel-Lucent OmniPCXEnterprise CS...........................................................................................4.34.3 Maintenance.............................................................................................4.34.3.1 Defragmenting the hard drive....................................................................4.34.3.2 Saving the database....................................................................................4.34.3.3 Defragmenting the databases....................................................................4.44.4 Passwords................................................................................................4.44.4.1 Overview.......................................................................................................4.44.4.2 Updating Password.....................................................................................4.44.5 Special procedures................................................................................4.54.5.1 Modifying an IP address.............................................................................4.54.5.2 Changing the Apache WEB port number.................................................. 4.64.5.3Declaring a mail server...............................................................................4.64.5.4 Changing the paper format and fonts....................................................... 4.64.5.5Changing PC name or the Windows DNS suffix....................................... 4.64.5.6 Changing thedirectory root name.............................................................4.74.5.7 Exceeding capacity.....................................................................................4.74.6 Remote backup.......................................................................................4.7nsiaaiicn Manua0-2 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua4.6.1 Overview.......................................................................................................4.84.6.2 Restrictions..................................................................................................4.84.6.3 Configuration - 2 PCs in a domain.............................................................4.84.6.4 Configuration - 2 PCs in the same Workgroup......................................... 4.8Chapter 5Checkinginstallation5.1 Operations................................................................................................5.1Chapter 6Uninstalling the Server6.1 Automatic Uninstall...............................................................................6.16.2 Automatic Uninstall with Traces....................................................... 6.16.3Manual Uninstall.....................................................................................6.1Chapter 7Client requirements7.1 Administration client PCrequirements .......................................... 7.17.2 Webdirectory client PC, required configuration........................ 7.17.3 Connections.............................................................................................7.1Chapter 8Installing the Clientnsiaaiicn Manua3BH19261NAA -!.14 - Ociccr 2009 - nsiaaiicn Manua 0-38.1 Running theOmniVista 4760 InstallShield Wizard for theclient........................................................................................................................8.18.2 Multiple Version Installation...............................................................8.88.3 Starting the application for the first time....................................... 8.9Chapter 9Uninstalling aClientChapter 10Access via a browser10.1 Software and hardwarerequirements ...........................................10.110.2Installing the Java Runtime Environment....................................10.110.3 Network requirements.........................................................................10.110.4Installing and initializing JRE via a browser...............................10.110.4.1 Configuring the Internetbrowser..............................................................10.110.4.2Installation...................................................................................................10.210.4.3Initializing....................................................................................................10.210.4.4Loading problems......................................................................................10.3Chapter11Installing the Java Runtime Environment11.1 Installing the JavaRuntime Environment (JRE) ........................11.111.2Configuring the Java plug-in............................................................11.1nsiaaiicnManua0-4 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaChapter 12Connectivity12.1 Ethernet (LAN) connectivity..............................................................12.212.2OmniPCX 4400 \ Alcatel-Lucent OmniPCX Enterprise CS......12.312.2.1 Configuring PPP connectivity on the OmniVista 4760server ................12.312.2.2 Declaring an OmniPCX4400/Alcatel-Lucent OmniPCX Enterprise CS inPPP mode (on the PCXside).....................................................................12.712.2.3Configuring modems with or without RMA..............................................12.912.2.4Configuring TAs with or without RMA......................................................12.912.2.5Configuring the RMA unit........................................................................12.1212.2.6 Configuring the e-RMA unit (1)...............................................................12.1212.2.7 IP/X25 connectivity (Alcatel-Lucent OmniPCX EnterpriseCS/OmniPCX4400)..........................................................................................................12.1412.2.8 Useful information (Alcatel-Lucent OmniPCX EnterpriseCS/OmniPCX4400)..........................................................................................................12.1712.2.9 Configuring RMA alarms.........................................................................12.1812.3 OmniPCX Office...................................................................................12.2212.3.1 Declaring a modem on a PC hosting OmniVista 4760 server.............. 12.2212.3.2 Declaring an OmniPCX Office in PPP modeon the OmniVista 4760 ... 12.2312.3.3 Declaring an OmniPCX Officein PPP mode (on the PCX side) ........... 12.2412.3.4 Urgent alarmmanagement on PPP connectivity ...................................12.2412.3.5 Urgent alarm management on Ethernet connectivity........................... 12.2812.3.6 Useful information for theOmniPCX Office ...........................................12.2812.4 Diva Board connectivity....................................................................12.3012.4.1 Description................................................................................................12.3012.4.2 Connection to OmniPCX Office...............................................................12.3012.4.3 Connection to Alcatel-Lucent OmniPCX Enterprise CS....................... 12.31Chapter 13SecuritynsiaaiicnManua3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua0-5nsiaaiicn Manua0-6 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua1.1 Installing the softwareTo install theAlcatel-Lucent OmniVista 4760 Network Management System (calledOmniVista4760 in this document ) and give the different clientsaccess to it, a license file (specific to yourPCX network and themodules available) is required.To install an OmniVista 4760 Server,you should be familiar with:- The hardware and software required toinstall the Server.- The procedure for loading the module from theDVD-ROM.- The different connection possibilities between theOmniVista 4760 Server and theOmniPCXs.- The post-installationoperations required to configure the Server correctly.To install anOmniVista 4760 Client, you should be familiar with:- The hardwareand software required to install the Client.- The module loadingprocedure (using the DVD ROM or an HTML browser).There are twospecific chapters on the uninstall procedures for the Client andServer modules.1.2 Operating SystemsThe following table lists theWindows operating systems supported, according to themoduleinstalled, Client or Server. Refer to the relevant chapterfor more information.table 1.1: Supported operatingsystemsOperating Systems Server ClientWindows 2003 Server R2 XXWindows 2003 Server SP2standard edition X XWindowsXP-ProfessionalSP3 X XWindows VISTA XX: Supported.Note 1:Theinstallation of OmniVista 4760 server is compatible with theVirtual Machine VMWARE ESX withoutthe support of PPP connectivityand SIP Manager.Note 2:The Microsoft security hotfix can beinstalled on the OmniVista 4760 PC. But when a new service packispublished by the Microsoft, you need to wait for the nextOmniVista 4760 release that is compatible withthe newly publishedservice pack, before installing it on the PC.Chapter1Otertleu3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua1-1Chapter 1 Otcrticu1-2 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua2.1 RequirementsThe OmniVista 4760 Server modulemust be run on a dedicated PC with the followingminimum (0)characteristics.table 2.1: Requirements for OmniVista 4760serverCapacity Low LargeNumber of sub-scribers 5,000 (1)SIP DMServer No No YesOperating System (2) Windows XP Profes-sionalSP3Windows 2003 Server Standard Edition (SP2mandatory)Processor(3)Celeron 420 (1,6 GHz Single Core)Intel Xenon DUALprocessor[email protected] 2.00 GHz, 2.00GHzIntel Xenon DUALprocessor [email protected] 2.00GHz, 2.00GHzRAM 1 GB 2 GB 3 GBMinimal characterist-ics of HardDisk40 GB 80 GB, RAID 5 (3 disksminimum), controller512 MB120 GB,RAID 5 (3 disksminimum), controller512 MBGraphics board 4 MB videomemory supporting a resolution of 1024x768, 16 millioncolorsMonitor 17 inches (19 inches recommended)Partition 1 NTFSpartition for installation of the LDAP server of SunONEInternetbrowser Internet Explorer (version 6 or 7)Mozilla FireFox 2.0DrivesA DVD-ROM drive is requiredCompatibility The OmniVista 4760 servermust be a dedicated server (2):- No other applications must beinstalled.- The domain controller, Web server functions deliveredwith the operat-ing system must not be installed.(0) minimumimplies a targeted use of the application. The use of the client PCon the serverPC must be minimum, that is to say with a singlemodule opened.There is no mass processing (more than 100 entriesmanaged in the grid). Otherwise, therequirements must be modifiedto take account of the needs associated with theclientapplication.In all cases, the performance of the OmniVista4760 client part is better if the client applicationis started froma remote PC.(1) Capacities greater than 30000 users and 400 PCXrequire Alcatel agreement to check yoursystem configuration and tohelp you to generate the license file.(2) Only VMware ESX,operating system installed as Virtual machine is validated. DataCenterand other specific Windows editions are not validated .Regarding Small business edition thiswindows edition is packaged asa Windows Domain Controler: it includes Active directoryserver, anLDAP server which prevent OmniVista 4760 default installation.RegardingChapter2 Serter requlrements3BH19261NAA - !.14 - Ociccr2009 - nsiaaiicn Manua 2-1Windows 64-bit edition, this versionis not supported by OmniVista 4760 installer nor byOmniVista 4760component.For any request regarding such validation, you cancontact the Alcatel Professional Services.(3) Processors types aregiven as examples. The frequency clock is a minimum requirement.2.2Software CompatibilityInstallation on a dedicated server PC bestmeets requirements and guarantees optimumsoftware operation. If theserver PC must support other applications, compatibility mustbeanalyzed, the system resource requirements and performance of theother applicationsassessed, and the correct install and uninstallprocedures followed.2.2.1 Analyzing CompatibilityOther applicationsmust not use a OmniVista 4760 server-dedicated port. See themoduleInstallation - Security List of IP protocols and portnumbers.Do not install the Web server (for example: IIS deliveredwith Windows server).Do not install the LDAP server (for example:Active Directory delivered with Windows server).Do not installapplications that update system libraries (dll files).The A4715,A4730, A4730i and A4740 applications are not compatible withOmniVista 4760.2.2.2 Resources Required by OtherApplicationsExternal applications must not be server typeapplications.Make sure that the other applications do not use thesystem virtual memory and CPU time andalso check that once theseapplications are closed, the memory used is freed.2.2.3Installation/Uninstallation Sequence of ApplicationsThe OmniVista4760 server application must be the last application to beinstalled to avoid anyoverwriting of its files.If the server PC hasseveral network boards, the order of server network interfaces intheconfiguration must not be modified.Important:If you uninstall anexternal application, do not confirm deletion of dll files as thesemay be re-quired by the OmniVista 4760 server.2.2.4 AntivirusYoucan install antivirus software on your OmniVista 4760 client andserver PC, consideringthe following recommendations:- Stop theantivirus during the OmniVista 4760 installation.- Put thedirectory used by the OmniVista 4760 as an exception in theantivirus rule.Otherwise, the antivirus will scan the client datawhenever you start the client, and this willincrease the loadingtime of the client application.- Configure the antivirus, antispamoption and wormstopper option to allow the mail protocolChapter 2Scrtcr rcuircncnis2-2 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua(smtp port 25).Allow omnivista binaries(javaw.exe) to use mail protocol and increase the numberofpermitted e-mails (wormstopper option may limit the number ofe-mails from a PC to amaximum of six mails per minute).2.3 DriveSpace2.3.1 Space RequiredTo install the server OmniVista 4760application programs, you must have 500MB available. Inaddition,when it is operating, the application requires additional drivespace depending on:- The number of applications installed:directory, accounting, traffic analysis, etc.- Download frequencyand the amount of data collected from PCXs.- The archiving modeused.- The maintenance operations programmed (defragmentation andbackup).- etc.The following example is for Accounting, and requirescollection and storage of records fromPCXs.Data entry:- 10 records(tickets) per day and per user.- 60 working days of storage.- 1record requires about 1KB on the drive.For 5,000 users and after aperiod of 60 days, the space occupied by the data on the diskisapproximately 3 GB.If you plan to use this 3 GB limit foraccounting, the partition that supports the database mustbecorrectly sized at installation (directoryD:\4760\DATA).Caution:OmniVista 4760 database backup anddefragmentation operations require twice as much memory(drive)space as that used by the database. The partition that will be usedfor backups must there-fore be correctly sized. If all databasestake up 4 GB, at least 8 GB free space is required to backthemup.2.3.2 Rules for Partitioning Drives- Set up an NTFS systempartition (C:) of 4 GB (8 GB in case of disk space of 18 GB ormore)when installing Windows,- Create an NTFS partition called DATA(D:)- Install the OmniVista 4760 application on the data partition(D:) (binary, database),- Keep Sybase binaries under C:\ ProgramfilesScrtcr rcuircncnis3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 2-3Figure 2.1: Drive partitioning2.4Configuring the Operating SystemThe installation partition must beformatted as NTFS to host the LDAP server. At installation, itispreferable to keep the default directories and only modify thephysical drives.Caution 1:Windows must not be installed as domaincontroller.RAM: Make sure virtual memory is correctly configured.Maximum size must be equal to ordouble physical memory.Path: ThePath environment variable giving the access path to Windows and itsdlls is updatedafter installation of OmniVista 4760 and Sybase andmust not be corrupted.- Prior to installation, the path should bePath = C:\winnt\system32;C:\winnt;.- If the path is too long,installation may be aborted. In this case, paths that are notrequiredshould be deleted.- Make sure the Path contains no obsoletepaths or duplicated items (;; or \\).TCP/IP protocol: TCP/IPprotocol V4 must be installed on the OmniVista 4760 server,whichmust have a fixed IP address. If a DHCP server is present onthe network, you must excludethe OmniVista 4760 server address.TCP/IP protocol V6 is not supported.Web browser: Internet Explorer7, Mozilla or FireFox 2.0 must have been installed on thePC(Netscape is not supported).You must have a valid license filefor the current version of the OmniVista 4760. Such licensecannotbe duplicated to install a second server OmniVista 4760 , exceptfor less than 32 days.Caution 2:Permanently modify the DNS Suffixand server name before starting the installation as it isnotpossible to change these after the installation.To ensureserver-client connections, you must integrate the OmniVista 4760server in the DNSserver. Otherwise, you have to edit the host fileon each client PC and server PC, by addingthe IP address, host nameand the hostname.dnssuffix information.2.5 PCX RequirementsAcomplete list of PCX version supported by the OmniVista 4760 isgiven below. If one PCXrelease does not support one basic featureof OmniVista 4760 (connectivity, configuration,alarm, ticketretrieval) a note has been added to this list.If a PCX releaserequires a patch to keep on providing such basic features, theversion of theChapter 2 Scrtcr rcuircncnis2-4 3BH19261NAA - !.14- Ociccr 2009 - nsiaaiicn Manuapatch has been updated.Thiscorrective patch is also mandatory for previous OmniVista 4760releases that supportsame PCX release. For newly introduced PCXreleases, the PCX release may include newinterfaces and newfeatures that require the OmniVista 4760 release to be launched atsametime.Example:e2.504.a has a corrupted MIB that prevent anyOmniVista 4760 release to perform synchronization, thefix is donein e2.504.1ad; hence e2.504.1ad is the new minimum versioncompatible with any OmniVista4760 that supports OmniVista 4760R5.1.2f5.401.11 introduce a new object : Passive Call server whichis taken into account only from OmniVista4760 R4.1.table 2.2: IP orIP/X25, PPP Connections to OmniPCX 4400 & Alcatel-LucentOmniPCX EnterpriseCommunication ServerRelease Software versionequal to orhigher thanIP or IP/X25 connec-tion PPP connection3.0c1.532.5 w (except STAP) Yes No3.2 M c1.712.5 c, C1.714.3.a YesYes3.2 C2 C1.762.21 Yes Yes4.1 D1.305.4 f Yes Yes4.1.1 D1.311.7 dYes Yes4.2.1 D2.304.4 s Yes Yes5.0 Ux D2.313.7 f Yes Yes5.0.1.UxD2.314.7.p Yes Yes5.0 Lx E1.604.9 t Yes No5.1 E2.404.u Yes No5.1.1E2 502.2.p Yes No5.1.2 E2 504.1ai Yes Yes6.0 F1.602.3.i Yes No6.0.1F1.603.1.u Yes Yes6.1 F2.500.6.g Yes No6.1.1 F2.502.12 Yes Yes6.2F3.301.35 Yes Yes7.0 F4.401.17 Yes Yes7.1 F5.401.11 Yes Yes8.0G1.302.5 Yes Yes8.0 G1.503.9(before OXE R9.0) Yes Yes9.0 H1.301.34Yes Yes9.1 I1.605.2 Yes Yestable 2.3: IP or PPP to OmniPCXOfficeScrtcr rcuircncnis3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 2-5Release Minimum software release IPconnection PPP connection (3)R1.0 1.0.51.04 (1) Yes YesR1.11.1.19.06 (1) Yes YesR2.0 2.0.32.013 Yes YesR2.1 R210.083.001 YesYesR3.0 3.0.19.1 (2) Yes YesR3.1 R310.038.001 Yes YesR4.0R400.022.001 Yes YesR4.1 R410.015.005 Yes YesR5.0 R500.030.004 YesYesR5.1 R510.017.001 Yes YesR6.0 R600.014.001 Yes YesR6.1R610.038.001 Yes YesR7.0 R700.027.001 Yes YesR7.1 R710.030.001 YesYes(1) Urgent alarms via PPP are available from OmniPCX Office 2.0only(2) If Accounting is used, upgrade to R3.1.(3)- Windows 2003server is mandatory to receive urgent alarms on the fly,- No S0modem with OXO 1.x- 2 B channel connectivity with OmniPCX Office400 / 016.003 and Multitech ISDN modem.Note 1:The PCX version hasbeen updated to take the corrections of the accounting buffer onthe OmniPCX Of-fice side into account.OmniVista 4760 does notsynchronize OmniPCX Office management. Only alarms, accountingandVoIP performance are retrieved. To manage OmniPCX Office, OmniVista4760 shows alink in the configuration application launching the OMCsoftware. This software must be locallyinstalled on the PC fromwhich the client OmniVista 4760 is launched.Note 2:OMC must beinstalled and launched on the server PC.table 2.4: OMC ReleaseCompatibility with Operating Systems:OMC Releases Windows XP SP3Windows 2003 SP2/R26.0 X X7.0 X X700/8.1.c x x710/11.1a XX710/12.1a X XX: supported.Chapter 2 Scrtcr rcuircncnis2-63BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn ManuaNote 3:Asof R5.0, Alcatel-Lucent Office (4200) is not supported.2.6Collecting Data from the Server2.6.1 List of Data to beCollectedBefore installing the server and clients, you need toobtain the following data:- Windows data. This enables the serverPC to be integrated into the client computernetwork. IP address ofthe server PC. Network hostname DNS suffix name Local administratoraccount Mail server name or address, sender address used forsending mail Workgroup or DNS domain name of the PC- Installationdata License file Passwords Directory root name Type of connectionto the PCX- Management data. This makes configuration operationsperformed jointly with thecustomer after installation easier toperform. Directory Carrier configuration Access security Save(backup) mode2.6.2 Windows DataMost of the windows data must beconfigured and confirmed jointly with the customer.In Windows, thefollowing information can be accessed via a slightly differentpath.IP configuration, DNS, etc.- Click Start > Connections >Display all connections. A window presenting thedifferentconnections (LAN/RAS) is displayed.- Via the shortcutmenu, access Local network connections. IP, DNS, etc. parametersarelisted.Integrating the PC into a domain/workgroup- Open theshortcut menu of the Workstation icon on Windows desktop. A windowwithseveral tabs is displayed.- Access the Network identificationtab. The computer name and assignation to a domainor Workgroup canbe modifiedScrtcr rcuircncnis3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 2-7Configuring the DNS suffix- One of thespecific features of Windows is DNS suffix management per localconnection.With the OmniVista 4760 application, this suffix must beunique. Thus the DNS suffix mustbe managed directly in the systemproperties.- Still at network identification level, clickProperties, then Others to manage the DNS suffix- Do not check theModify the main DNS suffix when domain assignments aremodifiedbox.Installation must be performed using a localadministrator account.The IP address of the OmniVista 4760 servermust be fixed and must not be assigned by aDHCP server.Hostname andDomain name must be determined to comply with DNS management ofthesite, otherwise clients connected via an HTML browser will notbe able to access the server.Hostname and Netbiosname must beidentical. By default windows uses a netbios namecalculated fromthe hostname but with an additional limitation.Hence hostname andnetbiosname- must not be composed of digits and needs to start witha letter- must have less than 15 characters- must not includecharacters like "."With this limitation names like 4760,alcatelomnivista4760, omnivista.server are not allowed.To checkthis, display "Network properties". The NETBIOS name is displayedon the"identification" tab and hostname on the "DNS" tab in"TCP/IP" protocol properties.If there is another Web serverpresent, this will result in a conflict on the HTTP 80 port.Thismust be resolved before installing the server.2.6.3 OmniVista4760 Installation DataBefore beginning the installation, youneed:1. The OmniVista 4760 license file supplied by ACTIS, eLP.2.To specify the main language used in the application. This languageis: Selected at installation. Used for installation and upgradeoperations. Used to configure some important server settings: Thenames of predefined groups in the company directory.Note 1:Inaddition to the selected main language, you can also select anotheroperating language froma list each time you access the server. Thedefault language proposed is the language used dur-ing the last4760 client session.3. Choose a password for the administrationaccounts. All the accounts will have the samepassword. Thefollowing four accounts are declared during the installation of theOmniVista4760 server. AdminThis account cannot be accessed viaOmniVista 4760. It is reserved for LDAPdirectoryspecialists.Chapter 2 Scrtcr rcuircncnis2-8 3BH19261NAA -!.14 - Ociccr 2009 - nsiaaiicn Manua Directory ManagerThisaccount cannot be accessed via OmniVista 4760. It is reserved forLDAP directoryspecialists. AdminnmcThis is the account used by theOmniVista 4760 application administrator. Theadministrator cancreate other accounts and assign their rights. DBAThis is theaccount used by the Sybase data server.Note 2:Record the passwordin an installation document.4. Select a name for the company'sdirectory Root.This name cannot be modified after installation.Usually, it is the company name. But if thecompany name changes, itis recommended to choose a generic name. This name will bevisibleto the client when consulting the directory via a WEB browser.Inaddition, the LDAP clients (outlook, OmniPCX Enterprise fordirectory overflow to LDAPserver, 4980 or 4059) must indicate thefull name of the root directory for searches. Thisname must bewritten as follows: o=company directory root name,o=DirectoryRoot.5. Specify connection modes for connection to thePCX (Ethernet or IP/X25) and, for eachPCX, list: Network name.Subnet name and number. Network node name and number. IP address(two IP adresses for OmniPCX Enterprise supporting spatialredundancy). Gateway PCX name, if using IP/X25 connectivity. Thename and password associated with the account to allow FTP sessionsto run.Caution:For an OmniVista 4760 license linked to a PCXkey:Install, connect and synchronize the OmniVista 4760 with thereference PCX and put it into ser-vice as soon as possible.If theseoperations are not performed, the server cannot validate thelicense file. If the license fileis not validated within 32 days,the administration client will work in depreciated modeallowingonly the following actions:- Change the PCX connectivityinformation in the system directory.Scrtcr rcuircncnis3BH19261NAA- !.14 - Ociccr 2009 - nsiaaiicn Manua 2-9Chapter 2 Scrtcrrcuircncnis2-10 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua3.1 OverviewThe OmniVista 4760 supplies an InstallshieldWizard on DVD-ROM for installing the server.Perform theinstallation using a local administrator account. It takesapproximately 25 minutes.Before starting the installation, youshould be familiar with all the data listed in moduleInstallation -Server requirements Collecting Data from the Server .If no JavaRuntime Environment (JRE) is present on the server, the OmniVista4760Installshield Wizard will install the JRE automatically. Youcan install the JRE before installingthe server. See moduleInstallation - Installing the Java Runtime Environment .Do notinstall the OmniVista 4760 server on a Windows server configured asa domaincontroller (as it includes the Active directory software,Microsoft LDAP server).Before installing the OmniVista 4760 server,check that the Internet Information Server(Microsoft IIS) servicehas been uninstalled and that the Telephony service is launched.Werecommend you to stop the antivirus and firewall programs becausethese programs mayslow or block the installation, or require aconfirmation for a pop up during the silent installationof theOmniVista 4760 components.The installation log file is located inDocument and Settings\administrator\LocalSettings/Temp(administrator is the windows account that is used toinstall the OmniVista 4760).3.2 Loading ProgramsTo install theOmniVista 4760 server, use the following procedure. TheInstallShield Wizard willpresent you with a series of dialogboxes.1. Insert the DVD-ROM in the drive. If the installation isnot launched automatically,double-click ServerSetup.exe. The ChooseSetup Language dialog box appears.Figure 3.1: Choose Setup LanguageDialog Box2. Select the language for the installation and click OK.If the Java Runtime Environment(JRE) is not installed on the PC,the InstallShield Wizard will prompt you to install it anddisplaythe following dialog box.Chapter3 Serter lnstuIIutlon3BH19261NAA -!.14 - Ociccr 2009 - nsiaaiicn Manua 3-1Figure 3.2:InstallShield Wizard3. Click Install to install the JRE.Note 1:Ifthe JRE is already installed on the PC, the installation procedureskips to the dialog box displayedin step 5 .You will be asked toaccept the JRE license agreement.Chapter 3 Scrtcr insiaaiicn3-23BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn ManuaFigure3.3: JRE Licence Agreement Dialog Box4. Click Accept.The JREinstallation proceeds, and displays the following dialog boxwhenJRE is installed.Scrtcr insiaaiicn3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua 3-3Figure 3.4: JRE InstallationComplete Dialog Box5. Click Finish. The OmniVista 4760InstallShield Wizard welcome dialog box appears. TheWizard willprepare for the installation and you will be asked to wait.Chapter3 Scrtcr insiaaiicn3-4 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn ManuaFigure 3.5: OmniVista 4760 Server Welcome DialogBoxThe title bar displays the release identification for thisinstallation.Note 2:Screenshots in this document are provided asexamples only. The release identification number maynot be up todate.6. When the Wizard is ready, the Next button will becomeactive. Click Next. You will beasked to accept the OmniVista 4760license agreement.Scrtcr insiaaiicn3BH19261NAA - !.14 - Ociccr2009 - nsiaaiicn Manua 3-5Figure 3.6: OmniVista 4760 LicenseAgreement Dialog Box7. Once you have read the license agreement,select I accept and click Next. The Wizard willnow check for thepresence of the OmniVista 4760 license file supplied by ACTIS,eLP.Note 3: To avoid interruption during the installation process,do not press the Cancel button The DMS Server package must only beinstalled after the installation of OmniVista 4760 Server.Chapter 3Scrtcr insiaaiicn3-6 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn ManuaFigure 3.7: OmniVista 4760 License InformationDialog Box8. If the Wizard does not find the file in the defaultlocation, click Change. The Browse ForFolder dialog box appears,where you can select the location of the license file onyourserver. Once the license file has been validated, click Next.The Company Informationdialog box appears.Scrtcrinsiaaiicn3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua 3-7Figure 3.8: Company Information Dialog Box9. Enter thecompany name to be displayed at the root of the Company directory.You cannotchange this name after the installation. Click Next. TheDestination Folder dialog boxappears.Chapter 3 Scrtcrinsiaaiicn3-8 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 3.9: Destination Folder Dialog Box10. The defaultinstallation directory C:\ 4760 can be used if it has a free spaceof 18GB. If theavailable disk space in C:/ is less than 18GB, usethe directory D. To modify the defaultdirectory, click Change andbrowse to select the desired location.Note that root should notbeselected as desired location (see module Installation - Serverrequirements Rules forPartitioning Drives ). Once you have selectedthe directory, click Next. The OtherDestination Folders dialog boxappears.Scrtcr insiaaiicn3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 3-9Figure 3.10: Other Destination FoldersDialog BoxThe Other Destination Folders dialog box displays thedefault installation locations forSybase SQL Anywhere and SunOneserver. To modify the default location, click Change.The Browse ForFolder dialog box is displayed.The SunOne directory requires aminimum of 35% free disk space.11. Once you have selected thelocations, click Next. The Data Folders dialog box appears.Chapter3 Scrtcr insiaaiicn3-10 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn ManuaFigure 3.11: Data Folders Dialog BoxThe DataFolders dialog box displays the default locations for the SybaseSQL Anywheredata files and the OmniVista 4760 archive files.The4760_ARC directory is used to archive records and files from thedata backup andrestore operations. This directory is independent ofthe OmniVista 4760 installationdirectory and its contents are notaffected if the server software is uninstalled.To modify thedefault location (note that root should not be selected as defaultlocation),click Change. The Sybase SQL data file directory requiresa minimum of 35% free diskspace.12. Once you have selected thelocations, click Next. The Server Settings dialog boxappears.Scrtcrinsiaaiicn3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua 3-11Figure 3.12: Server Settings Dialog BoxThe Server Nameand DNS Suffix cannot be modified. These are the DNS host nameandsuffix of computer where you are installing the server.Enter theIP name or number of your e-mail server. The format of the mailsender addressof the server is: [email protected] Thisaddress can bemodified after the installation. From NMC>OmniVista 4760 name intheSystem directory, you can update the mailsender field.The memoryusage must be less than 85%. If there is not enough availablememory,cancel the installation and stop the programs running on theserver, before restarting theinstallation procedure.13. If there issufficient memory, click Next.The Service Settings dialog boxappears.Chapter 3 Scrtcr insiaaiicn3-12 3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn ManuaFigure 3.13: Service SettingsDialog BoxThe LDAP server port is the dedicated communication portfor the LDAP server. Thestandard port number is 389.The LDAPSserver port is the dedicated communication port over SSL for theLDAPserver. The standard port number is 636.The HTTP Server port isthe dedicated communication port for the Apache server which isalsoinstalled by the OmniVista 4760 InstallShield Wizard. The standardport number is 80.We recommend you to configure the Windowsfirewall.14. Click Next. The Directory Manager Accountdialog boxappears.Scrtcr insiaaiicn3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 3-13Figure 3.14: Directory Manager AccountDialog Box15. In the Password and Confirm Password fields, enterthe logon password for theDirectory Manager account. The passwordmust have a minimum of 8 characters. Thesame password will also beused for the Admin, AdminNmc, and DBA accounts. ClickNext. TheOther Administrator Logons dialog box appears.Chapter 3 Scrtcrinsiaaiicn3-14 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 3.15: Other Administrator Logons Dialog BoxNote4:Carefully note the account names and the password chosen. Theyare required by the system forsoftware maintenance and upgradeoperations.16. In the Application administrator login field, youcan enter another account name otherthan the default account nameAdminNmc. The password for the newly entered accountname is thesame as the password of AdminNMC, which is specified in theDirectoryManager Account dialog box. Click Next. The LocalizationSettings dialog box appears.Scrtcr insiaaiicn3BH19261NAA - !.14- Ociccr 2009 - nsiaaiicn Manua 3-15Figure 3.16: LocalizationSettings Dialog Box17. Select the country from the Country list.The Language, Currency (used by the OmniVista4760 to calculate allcosts) and Paper size attributes are set automatically dependingonthe country selected. Click Next. The Accounting Settings dialogbox appears.Chapter 3 Scrtcr insiaaiicn3-16 3BH19261NAA - !.14- Ociccr 2009 - nsiaaiicn ManuaFigure 3.17: AccountingSettings Dialog Box18. Select the management mode for the OmniVista4760 cost centers. One mode applies toall the PCXs.a. For anAlcatel-Lucent OmniPCX Enterprise CS network: If you select Yes,accounting is updated with the PCX cost centers bysynchronization.If you select No, you may subsequently manage cost centers withmore than 8characters in the directory.b. For a network includingan OmniPCX Office, keep the default option as Yes. The PCXis theonly object in the System directory and the cost centers are notretrieved fromthe PCX. So, the chargeable entries will first beplaced under a single cost center andcan then be moved to new costcenters in the Accounting application.Click Next. ThePreconfiguration dialog box appears.Scrtcr insiaaiicn3BH19261NAA- !.14 - Ociccr 2009 - nsiaaiicn Manua 3-17Figure 3.18:Preconfiguration Dialog Box19. In the Preconfiguration dialog box,you can create an expert account, create a defaultPCX and definethe operator attributes.a. If an expert account is needed, selectthe check box beside Expert user and groupand click Configure. TheExpert User and Group dialog box appears.Chapter 3 Scrtcrinsiaaiicn3-18 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 3.19: Expert User and Group dialog boxSelect theGroup, and enter an User ID and a password for an expert account.ClickOK.b. To create a default OmniPCX Office or Alcatel-LucentOmniPCX Enterprise CS, selectthe check box beside the PCX node inthe Preconfiguration dialog box, and clickConfigure. ThePreconfiguration of a PCX node dialog box appears.Scrtcrinsiaaiicn3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua 3-19Figure 3.20: Preconfiguration of a PCX node dialogboxSelect the type of PCX and click OK.Chapter 3 Scrtcrinsiaaiicn3-20 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 3.21: Preconfiguration OmniPCX ParametersThe names andthe IP address can be set.The default values PCX node=1, Networknumber= 0 and Sub-network number=0cannot be modified in this dialogbox. These values can be modified after installation.c. To define aname, unit cost, and tariffs for an operator, in thePreconfiguration dialogbox, select the check box beside Operatorand click Configure. The OperatorPreconfiguration dialog boxappears.Scrtcr insiaaiicn3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 3-21Figure 3.22: Operator PreconfigurationDialog BoxComplete the attributes based on the followingtable:Attributes ValuesOperator Name Enter a name clearlyspecifying the charging carrier/operator, for example, FranceTele-com (50 alphanumeric characters maximum)Symbol Enter a codeclearly identifying the charging carrier/operator, for example, FT(5 alpha-numeric characters maximum)Start date The system displaysthe current date. Enter the date in the following format:YYYYMM-DD.Note 5:To include the old PCX tickets in accountingprocessing, you can enter a date up to 2 monthsearlier than thecurrent date.Tariff name Enter the tariff name. This field ismandatory.Unit cost The system displays 0.0. You must enter anumerical value associated with the ac-counting pulse.Tax Enter alabel specifying the tax to be applied to the tariff.Answered callinitial cost the system displays 0.0. You must enter a numericalvalue associated with the ac-counting pulse.Chapter 3 Scrtcrinsiaaiicn3-22 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaUnanswered call initialcostThe system displays 0.0. You mustenter a numerical value associated with the ac-counting pulse.Note6:When entering the numerical values you have to use the decimalpoint separator . between thedigits.When all fields are completed,click OK.In the Preconfiguration dialog box, click Next. The Readyto Install the Program dialogbox appears.Figure 3.23: Ready toInstall the Program dialog box20. The Wizard is now ready toinstall the OmniVista 4760 server based on the informationentered.To proceed with the installation, click Install.Scrtcrinsiaaiicn3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua 3-23Figure 3.24: OmniVista 4760 Installation in ProgressWindowThe Status indicates the current installation step.21. Whenthe Wizard has finished installing, you can choose to have theWizard restart thecomputer immediately, or restart the computeryourself later. To exit the Wizard, clickFinish.Chapter 3 Scrtcrinsiaaiicn3-24 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 3.25: Installation Completed Dialog BoxThe View logfor Patches button opens the log window. The log window is usefulin caseof installation error. This window displays the performedinstallations steps.Scrtcr insiaaiicn3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua 3-25Chapter 3 Scrtcrinsiaaiicn3-26 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua4.1 Configuring the OmniVista 4760 applicationAfter you haveinstalled the software application for the OmniVista 4760 Servermodule, youmust perform a series of configuration operations toallow Client PCs to access theapplications. The followingoperations must be performed in the listed sequence and accordingtothe applications available on the Server:1. Logon:Launch OmniVista4760 by connecting with the account declared duringinstallation(AdminNmc by default).2. Declaring PCXs:Launch theDirectory application, then declare the PCX network in the Systemtab.Depending on site architecture:Note 1:The Passive CommunicationServers (PCS) do not need to be declared. If there is a conflictwhen updating cost centers (Server or PCX), specify the master tobeused: Nmc > NmcConfiguration > 4760 master.... Refer to theuser documentation,Directory - Overview. Select the type ofAccounting to be used on each PCX (global, detailed, etc.).Figure4.1: PCX declaration3. As a precaution, export the Network branchesto a file for reinstallation or to set up abackup server.If, duringinstallation, you disabled automatic synchronization of costcenters with PCX costcenters, perform operations 4 and 5 in reverseorder by first adding the data to thedirectory and then performingsynchronization.4. Synchronization:While in the System directory,launch the complete synchronization of PCXs to updatethe serverdatabase.Note 2:Select the menu Help> About to find thedeclaration node and to check if the total number of usersis withinthe license limit.5. Declaring directory entries:Directory entriescan be declared by one of the following methods: Automatically, bycopying the data of sets declared in the PCX during PCXChapter4Serter ost-lnstuIIutlon3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 4-1synchronization. Manually, with theSets=>Users command to use entries from the System directory.Semi-manually by importing an external LDIF file. BE CAREFUL! Ifyour files containcost centers, these may overwrite those createdvia synchronization.Sets/Users links are automatically created forall similar entries in the Company directoryand the SystemDirectory.If desired, enable automatic creation of Directoryentries. Automatic creation onlyconcerns primary links.Objectsconcerned: users, alias, speed dial number, speed dial alias in theNmc >NmcConfiguration > GlobalPreferences > DirectoryAdmin>Configuration entryPCX concerned: Select the Automatic creationbox when creating the PCX.Placing entries: define the directorylocation where entries will be automatically created.This locationis defined for the network, the subnetwork, or the PCX.For basicarchitectures where the assignment of sets to users is limited (setX person Y), automatic creation avoids the tedious entry ofdata.For complex architectures (DECT/PWT, shared sets, and Fax), itis preferable to disablethis option and manage links manually withthe Sets => Users command.Refer to the user documentation,Directory - Company tab.6. Configure Accounting, Traffic analysis,and Reports. Generate a report to verify correctoperation.7.SCHEDULERBrowse the different tasks listed in the Scheduler andconfigure their execution:synchronization, alarm clearing, databasedefragmentation, etc.8. MAINTENANCE:Configure Maintenance byspecifying the archiving operations to be performed.Carefullyspecify the time limit for data storage in order toprevent rapid saturation of server harddisks.9. SECURITYConfigureeach OmniVista 4760 user's rights: in the System directory, enterpredefinedgroup members.Enter WEB directory user account passwordsfor automatic calling and advanced access.Configure a list of usersauthorized to generate unmasked reports.Set up secure access whenconfiguring the various PCXs.Also configure accounts for client PCusers authorized to connect to the server, then addthem to yourselected group.Check the sharing and access rights configured inWindows.Compile a list of passwords for the different accounts andsend a copy to the client.10. AS AN OPTION: Customize Topology.Configure Alarms by configuring filters for E-mail to be sentautomatically whenspecific errors are detected. If Web Directoryclients access the server, specify the detailed content ofinformationto appear in their browser and search criteria. In theAccounting application, manage tracking and cost profiles andautomaticsending of E-mail when a threshold isreached/exceeded.Chapter 4 Scrtcr pcsi-insiaaiicn4-2 3BH19261NAA- !.14 - Ociccr 2009 - nsiaaiicn ManuaNote 3:When the PCserver is started, all OmniVista 4760 services are launchedautomatically. It is notnecessary to log on (open a session) orlaunch a client interface on the server PC to offer ser-vices toclient PCs.11. ARCHIVING important installation data:Use the exportfeature to back up the following files (preferably to an externaldevice): The Company directory. The network branch of the Systemdirectory. Carrier configuration.4.2 Configuring the PCX OmniPCX4400/Alcatel-Lucent OmniPCXEnterprise CSEnable and configureaccounting in the PCX configuration:- in Applications >Accounting, enable the following options: External accounting: YesInternal accounting: No Record storage: Yes Accounting files: YesEnable filters to select the types of calls for which the PCX mustgenerate records.- If desired, enable the Accounting record to usernode download feature in Installation >Other System Parameters> Accounting parameters.- Set alarm filter in the PCXconfiguration: In Application > Incident manager setnetworkincident filterIt is very important to set alarm filtering:alarm filtering reduces traffic and simplyprocesses.For moreinformation, see Technical Communication: TCV061.- Enable IP ticketin the PCX configuration: In IP enable option IP ticket : Yes.4.3Maintenance4.3.1 Defragmenting the hard driveFor optimal serveroperation, it is advisable to schedule monthly defragmentationusing theappropriate software for your operating system. OmniVista4760 services must be suspendedduring this operation.Caution:Toshut down the OmniVista 4760 server, stop the following services:NMC Service Manager,NMC50 Database, Sun One Directory Server 5.2(4760) and the Sun One Administration Server 5.2.4.3.2 Saving thedatabaseBy default, there is no scheduled backup. Only weeklyserver shutdown (Sunday at 1 am) isplanned to release memory toWindows.Scrtcr pcsi-insiaaiicn3BH19261NAA - !.14 - Ociccr 2009- nsiaaiicn Manua 4-3Backup shuts down services and compressesdatabases in ACE format. Backup requiresdouble the drive space ofthat taken up by all databases.Plan to make at least a weeklybackup of OmniVista 4760 data and regularly delete oldbackups toavoid using too much drive space.It is advisable to archive backupson an external device.Note:Topology backups can be recovered fromdifferent 2.1.n releases (versions). However, a topologybackup fromrelease 2.0 (or lower) cannot be recovered.4.3.3 Defragmenting thedatabasesDefragmenting the databases recovers the memory space usedby the purged data(particularly the space used by the alarm andaccounting databases), and optimizes thedirectory database.IfOmniVista 4760 databases are large and need frequent purging,schedule regulardefragmentation jobs (for example, once a month).During defragmentation, the OmniVista4760 services shut down andthe server cannot be used.For a large (1 GB) database,defragmentation will take approximately two and a half hours.Alsoschedule a regular check and defragmentation of the hard driveusing the appropriateutility. The OmniVista 4760 server must beshut down during this operation.4.4 Passwords4.4.1 OverviewDuringthe installation, one single password is configured for all thefour administrationaccounts:- Admin for SunOne Directory servermanager- Directory Manager for SunOne Directory server manager-AdminNmc for the OmniVista 4760 administrator- DBA for the databaseaccess accountBe careful to keep a record of thispassword.Important:After installation, do not use AdminNmc forday-to-day OmniVista 4760 management. Create addi-tionaladministrator or manager accounts to maintain the preferences ofthe various users and al-ways maintain a supervisor account in casea password is lost.4.4.2 Updating PasswordUpdate tools areavailable through the binary ToolsOmnivista.exe (MS DOS) locatedinto\..\4760\bin directory inside the 4760 installation directory.The update tools includes apassword update tool and an accountinghistorization clean tool.To update password:- In the 4760 \ bindirectory, double click on the ToolsOmnivista.exe icon, enter apasswordChapter 4 Scrtcr pcsi-insiaaiicn4-4 3BH19261NAA - !.14- Ociccr 2009 - nsiaaiicn Manuafor directory manager, then thefollowing windows appears:Figure 4.2:E:\4760\bin\ToolsOmnivista.exe window- Select Choice 1 "PasswordUpdate"- Select the password to update (choice 1 to 3)- Enter thenew password twice- Select 0 to QuitNote:In case of scheduledbackups using old passwords, they will not operate. Launch orre-schedule backupsusing the modified password.4.5 Specialprocedures4.5.1 Modifying an IP address4.5.1.1 ModificationprocedureChanging the IP address requires any DNS servers on thenetwork or client station Host filesto be updated.To modify aserver IP address:- Contact client station users, then shut downthe NMC service Manager service.- Modify the computer's IPaddress.- In the directory 4760\data\notify, delete all filesexcept Notify.cfg.- Restart the server.4.5.1.2 Adding a new IPaddressScrtcr pcsi-insiaaiicn3BH19261NAA - !.14 - Ociccr 2009- nsiaaiicn Manua 4-5In Windows, to avoid modifying a server IPaddress (for example OmniVista 4760 on aninstallation technician'sportable computer), add a second IP address.PCXs can then beconfigured on the subnet corresponding to this secondaryaddress.4.5.2 Changing the Apache WEB port numberWhen installed forthe first time, the default port number is 80.To change the ApacheWEB port number, follow this procedure:1. In the installationdirectory 4760\data\apache2, Edit via notepad the httpd.conffile.All comments begin with #. Search for Listen and "Servername".Modify the port number.Caution:Do not replace this value incomments.2. In the 4760 installation directory: Open theRestoreContext.ini file. Replace svPortApache=80 with the correctport.3. In the OmniVista 4760 Directory application, click theSystem tab, then under/nmc//Servers//, select Apache, go to theserviceport fieldand replace it with the correct port.4.5.3Declaring a mail serverIf you have not configured your mail serverduring installation, you can do it under theAdminNMC account orunder another account belonging to the Administrators group:-Launch the Directory application, then click the System tab.- Clickthe item symbolizing the name of the machine in the tree structure.Attributes arelisted in the data field: Load cost center, SerialNumber, etc. Indicate the messagesender name and the Mail Server inthe respective attributes with the same name. If novalue is enteredfor the message sender name, OmniVista 4760 application will[email protected] is sent by the OmniVista4760 server or the client, using the smtp protocol (pleaserememberthe smtp authentication is not supported). Mails for Alarmnotifications, Trackingnotifications and the scheduled reports aresent by the PC hosting the OmniVista 4760server. When reports areexported through mail in the immediate mode, the mail is sent bythePC hosting the OmniVista 4760 client.4.5.4 Changing the paperformat and fonts- Launch the Directory application and click theSystem tab.- Click the item symbolizing the name of the machine inthe tree structure. The attributes areA4/US, Arial.4.5.5 ChangingPC name or the Windows DNS suffix.Chapter 4 Scrtcrpcsi-insiaaiicn4-6 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn ManuaThis operation is not supported.A possibleworkaround is to retrieve the old PC's data as follows:-Export/import from the System and Company directories.- Retrievethe files present in the directory 4760\data to copy them to thenew PC onceOmniVista 4760 has been installed.4.5.6 Changing thedirectory root nameAll the accounting and alarm data (carrierconfigurations, etc.) will be lost while performingthisprocedure.1. Export all data using the export tool provided ineach application: the directory will beexported in LDIF format,carrier configurations will be exported in codebook format.2.Reinstall the OmniVista 4760 with the new directory root.3. Usingthe replaceldif tool (see the module Directory - Appendix B:Detailed structure ofthe LDAP directory ReplaceLdif) then reimportthe directory data.4.5.7 Exceeding capacity4.5.7.1 Extending theOmniVista 4760 licenseThe applications available and the maximumnumber of users allowed in accountingmanagement depend on thelicense installed on the server.The license is a coded file,nmc.license, located in the %inst%\4760\etc directory, where%instis the OmniVista 4760 installation directory.If you need to installa new license on the server, follow this procedure:- Warn clientsthat the server will be shut down and temporarily unavailable.-Shut down the NMC service Manager via the 4760 Service Managerutility(Start>Programs>Omnivista4760>Tools> ServiceManager) Startup takes a few minutes.- Check that extensions ofknown files are not hidden (using display menu fromWindowsexplorer).- Rename the current nmc.license file asnmc.license_old.- Copy the new license file to the 4760\etcdirectory. The rights specified in this new file areautomaticallygranted to the server.- Restart the machine.- Inform clients thatthe OmniVista 4760 server has restarted.Note:For the Alcatel-LucentOmniPCX Enterprise CS, do not forget to copy the license file totheDHS3data/mao directory for future update.4.5.7.2 Removing excessusersVia the mgr management tool, remove free sets.4.6 RemotebackupScrtcr pcsi-insiaaiicn3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 4-74.6.1 OverviewOmniVista 4760 has a remotebackup feature that allows server or OmniPCX 4400 data tobearchived on a remote station.A remote station may be used tostore temporary files during defragmentation operations.ExecdEx:program used for database defragmentation.SaveRestore: program usedto save and restore PCX data.4.6.2 RestrictionsBoth PCs must belongto the same NT domain. The "owner" of the save/backup task mustbecorrectly identified (name and permanently valid password).4.6.3Configuration - 2 PCs in a domainConfiguration: PC1 and PC2 belongto the same domain. PC1 RemUser uses the resourcesof the PC2 remotestation for maintenance operations.1. On the server station, PC1,launch the System Directory and go to the ExecdEx andSaveRestorefields located under /nmc//Servers//.2. Select the NT account taband enter the user name and password (RemUser for example)to launchsave/backup to PC2. Name must be entered as .3. On PC2, select thedesired target directory by modifying the sharing rights: givewrite rights(full control) to the user RemUser.4. In maintenance,select Preferences > Maintenance > Configuration. Aconfigurationwindow is displayed.5. Depending on your requirements,specify the directories on PC2 to be assigned for: A4400 save andrestore A4760 save and restore Temporary filesNetwork drives andshared directories are available in the browser window.6. On PC1,run the user manager and add the user RemUser as a member of thePC1station administrator group. The password assigned to RemUsermust be identical to thatentered in the System Directory.This usermust also have local "administrator" rights on the OmniVista 4760server.4.6.4 Configuration - 2 PCs in the sameWorkgroupConfiguration: PC1 and PC2 belong to the same Workgroup.PC1 RemUser uses theresources of the PC2 remote station formaintenance operations.Note:On PC2 RemUser must have the right:"Access this computer from the network".1. On stations PC1 and PC2,declare the same user, RemUser, with the same password(withpermanent validity). On PC1, grant "Administrator" rights toRemUser.2. On PC2, select the desired target directory by modifyingsharing rights: give write rightsChapter 4 Scrtcrpcsi-insiaaiicn4-8 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua(full control) to the user RemUser.3. On theserver station, PC1, launch the System Directory and go to theExecdEx andSaveRestore fields located under /nmc//Servers//.4.Select the NT account tab and enter the user name and password(RemUser for example)to launch save/backup to PC2. Name must beentered as .5. In PC1 maintenance, select Preferences >Maintenance > Configuration. A window isdisplayed.6. Dependingon your requirements, specify the directories on PC2 to be assignedfor: A4400 save and restore A4760 save and restore TemporaryfilesNetwork drives and shared directories are available in thebrowser window.When save/restore operations are performed manually,the browser window is also displayed.Scrtcrpcsi-insiaaiicn3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua 4-9Chapter 4 Scrtcr pcsi-insiaaiicn4-10 3BH19261NAA -!.14 - Ociccr 2009 - nsiaaiicn Manua5.1 OperationsThischapter describes the procedures to verify that the OmniVista 4760and its applicationsare correctly installed.1. Ensure all theOmniVista 4760 services such as the LDAP server, Sybase server,4760server Service manager, web server are stared.2. Start theOmniVista 4760 client and logon as an administrator. Check for thelist ofavailable applications from Help> About. Verify thepresence of these applications in theicon bar. Launch eachapplication and perform a general check by opening thetreestructure, performing search operation and displaying the grid.Also check the OmniVista4760 help.Note:Perform these checks from aremote client PC and also through the web login.3. For eachOmniVista 4760 logon, check: That it connects correctly. That ithas authorized models at access security level.4. At Systemdirectory level, check that all the phone sets (extensions) havebeen correctlydownloaded by a complete synchronization.5. If theCompany directory is used, check the following: The Primary stationfield is completed for persons with a directory entry and stationonthe PCX. That there are no homonyms (detected by the Alarmsmodule). That it is possible to connect to the Company directoryand make an automatic callusing an Internet browser. If there is amalfunction, check user UIDs and the station'sSTAP attribute(authorized, off hook, forbidden).6. For each PCX, check Telnetlaunch and access to the configuration.7. Accounting: Check thatrecords are transmitted to the Organization, then generateanAccounting report.8. Traffic analysis: Generate a Trafficanalysis report.9. Alarms: For each PCX, check that alarms arereported and that events are reported ifsynchronization (4400 tothe 47xx) is selected on the PCX side.10. Topology: Check that thetopology of the PCX network is reported.11. Scheduler: Check forthe status of the tasks scheduled by default and the tasksscheduledby the administrator. The Database and the PCX backup mustbe scheduled.12. Maintenance From the Maintenance application, runthe immediate backup task. It will downloadthe immediate backupfrom the PCX to the OmniVista 4760.A backup operation must first beperformed using Swinst from the OmniPCX 4400 /Alcatel-LucentOmniPCX Enterprise CS. Perform an OmniVista 4760 backupoperation.13. Licence: Open the menu Help> About. Check if thedeclaration node has been found andChapter5 ChecklnglnstuIIutlon3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua 5-1that you do not manage more users than your licensepermits. Identify the reference PCX.14. Check that audit recordsare displayed after synchronization of Alcatel-LucentOmniPCXEnterprise CS Version: F5.401.14 (With Audit Global flag& Audit Process flag enabled forthat Alcatel-Lucent OmniPCXEnterprise CS).Chapter 5 Cnccking insiaaiicn5-2 3BH19261NAA -!.14 - Ociccr 2009 - nsiaaiicn Manua6.1 AutomaticUninstallThe server module must be uninstalled using a localadministrator account.Note 1:The DMS Server package should only beuninstalled after the uninstallation of OmniVista 4760 ServerTouninstall the OmniVista 4760 server:1. Close all the OmniVista 4760client applications. The SNMP and/or Compaq manufacturerservicesmust not be enabled during the uninstall phases.2. Use theAdd/remove programs interface in the Control panel. Select theOmniVista4760 Server program and click Remove.The uninstallprocedure spends several minutes.The SunOne Directory server andthe SQL Anywhere Studio 10 software are also beremoved.Note 2:TheJava Runtime Environment remains installed.3. Restart the computerto complete the uninstallation procedure.6.2 Automatic Uninstallwith TracesThe command:MsiExec.exe/XC3CF0589-B127-4C15-A347-E0DCCBC74E87/L*v"%TEMP%\OmniVista4760_uninstall.log"allows to uninstall theserver and the uninstall process traces are recorded in thefile:OmniVista4760_uninstall.log.This file is a text file and canbe edited.6.3 Manual UninstallIf OmniVista 4760 Server cannot beremoved from Add/Remove program, you should carryout a manualuninstallation of various components.This process must be appliedwhen Windows Installer is not able to restore the initial stateofthe PC after an incident during the installation or upgrade.Itmust also be applied if the automatic uninstallation fails.Note:Asthis process involves the registry, it is important to performbefore a system backup for a possible fu-ture restore.1. FromAdd/Remove program, remove, if necessary, the viewable programs(DirectoryServer and SQL Anywhere Studio 10 Software)2. Remove thewindows\system32\productregistry fileThis file may prevent there-installation of Ldap Sun One server on the same path astheChapter6 UnlnstuIIlng the Serter3BH19261NAA - !.14 - Ociccr2009 - nsiaaiicn Manua 6-1previous installation.3. From theuninstall tool.zip, available with the Technical CommunicationTC1007,copy the PsExec directory in C:\Program Files4. Execute thereg_del.bat commandThis command opens the registry editor.5. Importthe del_regkeys_TS.reg file6. Reboot the PC7. Remove the folderswhere are installed the various components of the system:4760server, Sybase, Netscape, SQL databaseChapter 6 Uninsiainginc Scrtcr6-2 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua7.1 Administration client PC requirementsHardware andsoftware requirements are shown in the following table.table 7.1:Administration client PC hardware and softwarerequirementsOperating System Windows 2003 Server SP2Windows XP ProSP3Windows VistaProcessor Pentium III 1.4 GHzRAM 1 GBHard drive 40GBGraphics board 4 MB video memory with a resolution of 1024x768,16 millioncolorsMonitor 17 inches (19 inches recommended)Internetbrowser Internet Explorer (version 7.x)Mozilla FireFox 2.0You mustknow:- The port number dedicated to LDAP (389 by default).- Theport number dedicated to LDAPS (636 by default).- The IP address orname of servers on the network.If required, contact the companynetwork administrator to obtain this information.The OmniVista 4760InstallShield Wizard installs the JAVA Runtime Environment (JRE) ifit isnot detected as being installed on the PC. You can install theJRE before installing the client.See the module Installation -Installing the Java Runtime Environment .7.2 Web directory clientPC, required configurationThe table below presents the minimumconfiguration required.table 7.2: Web directory client PCrequirementsOperating System Windows 2003 Server SP2Windows XP ProSP3Windows 2003 R2Windows VistaInternet browser Internet Explorer7Mozilla Firefox 2.07.3 ConnectionsCheck the connections betweenthe client PC and the server PC:In a DOS command window on theclient PC:Chapter7 CIlent requlrements3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua 7-1- ping - ping .Note:If aconnection fails, ask your network administrator to update DNSmanagement or complete the hostfile: (winnt\system32\drivers\etc)with IP_address_PC_name_PC_name.DNS_suffix_nameFor example:192.166.123.156 OmniVista OmniVista.alcatel.fr.In a DOS commandwindow on the server PC:- ping - ping Take care to allow incomingTCP IP connection on client PC on the port used by corba:30500-30509: otherwise configuration and alarms will fails tooperateChapter 7 Cicni rcuircncnis7-2 3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua8.1 Running the OmniVista 4760InstallShield Wizard for the clientTo install the OmniVista 4760client, use the following procedure. The InstallShield Wizardwillpresent you with a series of dialog boxes. You can click Cancelat any time to cancel theinstallation.1. There are two ways tostart the OmniVista 4760 client installation program. If you havethe OmniVista 4760 DVD-ROM, insert the DVD-ROM in thedrive.Double-click ClientSetup.exe. If you have already installedthe server, you can download the OmniVista 4760 clientinstallationprogram using theURL: -bin/OmniVista4760Client.exe (replace"servername" by the nameof your OmniVista 4760 server).Double-clickOmniVista4760Client.exe.The Choose Setup Language dialog boxappears.Figure 8.1: Choose Setup Language dialog box2. Select thelanguage for the installation and click OK. If the Java RuntimeEnvironment(JRE) is not installed on the PC, the InstallShieldWizard will propose to install it anddisplay the following dialogbox.Chapter8 lnstuIIlng the CIlent3BH19261NAA - !.14 - Ociccr2009 - nsiaaiicn Manua 8-13. Click OK to install the JRE.Note1:If the JRE is already installed on the PC, the installationprocedure skips to the dialog box displayedin step 5.You will beasked to accept the JRE license agreement.Chapter 8 nsiaing incCicni8-2 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 8.3: JRE license agreement4. Select Typical setup andclick Accept. The JRE installation proceeds, and displaysthefollowing dialog box when the installation iscompleted.nsiaing inc Cicni3BH19261NAA - !.14 - Ociccr 2009- nsiaaiicn Manua 8-3Figure 8.4: JRE Installation Completiondialog box5. Click Finish. The OmniVista 4760 InstallShield Wizardwelcome dialog box appears.You will be asked to wait while thewizard prepares for the installation.Chapter 8 nsiaing incCicni8-4 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManuaFigure 8.5: OmniVista 4760 InstallShield Wizard welcomedialog box6. When the Wizard is ready, the Next button will becomeactive. Click Next. You will beasked to accept the OmniVista 4760license agreement.nsiaing inc Cicni3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua 8-5Figure 8.6: OmniVista 4760license agreement7. Once you have read the license agreement,select I accept and click Next. TheDestination Folder dialog boxappears.Chapter 8 nsiaing inc Cicni8-6 3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn ManuaFigure 8.7: Destination Folderdialog box8. The default installation directory is C:\ 4760. Tomodify the default directory, click Changeto select anotherlocation. Once you have selected the directory, click Next. TheReady toInstall the Program dialog box appears.nsiaing incCicni3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua8-7Figure 8.8: Ready to Install the Program dialog boxNote 2:Selectan empty folder to install the client. The client uninstalloperation deletes all files of this folder.9. The Wizard is nowready to install the OmniVista 4760 client based on theinformationentered. To proceed with the installation, clickInstall.When the Wizard has finished installing, the InstallShieldWizard Completed dialog boxappears. To exit the Wizard, clickFinish.8.2 Multiple Version InstallationAs of R5.0, it is possibleto install several versions of the OmniVista 4760 client on thesamestation. Multiple versions allow the user to connect toOmniVista 4760 servers in differentversions.Example 1:The user of aclient station supporting a 4.x version and a 5.x version canconnect simultaneously to 5.xservers or 4.x servers.When a clientalready exists on the station, installing another client resultsin:- A software update, if the existing version and the installingversion have the same majorversion and minor versionChapter 8nsiaing inc Cicni8-8 3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn ManuaExample 2:Installing a 5.0.05, client when a5.0.01 client already exists, updates of the existing client.- Amultiple version installation, if the existing version and theinstalling version have adifferent major and/or minorversionsExample 3:Installing a 5.0.01 client, when a 4.2.00 clientalready exists, results in the two clients beingopera-tional.OmniVista 4760 client versions are installed inseparated folders.8.3 Starting the application for the firsttimeCheck the DNS configuration or IP address - Complete computername added in the hostsfile (...\etc\hosts).Check your Windowsaccount has authorized access to write dataunderC:\4760Client\lib\ext folder.Connect to a server via thegraphical interface of the OmniVista 4760 Client module. Runthecommand Start > Programs > OmniVista4760 >OmniVista4760 Client.- A server name is specified duringinstallation of the client module. The network isscanned to locateit. If the server is located, a connection window is displayed. Youmust enter the nameand password of an authenticated (valid) accountin the Company directory serverand confirm. If information isverified, the available OmniVista 4760 serverapplications(according to account rights) are displayed. If theinformation is not verified, an errorwindow is displayed. If theserver is not found on the network, a warning message box isdisplayed askingyou to reenter the data.- No server name wasspecified during installation. An empty connection windowisdisplayed. Specify the Server name of the server to which youwant to connect and thename and password of an accountauthenticated in the Company directory of this server,then confirm.The network is scanned to locate this server. If the server islocated and the account is verified, the available OmniVista 4760serverapplications (according to account rights) are displayed. Ifthe server is not located or the account is incorrect, a warningmessage box isdisplayed asking you to re-enter the data.Note:Bydefault, at subsequent logout, the server entered during yourinitial connection will be offered.To launch an application, clickthe associated icon located in the application toolbar.Please referto the documentation on the OmniVista 4760 interface.nsiaing incCicni3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua8-9Chapter 8 nsiaing inc Cicni8-10 3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn ManuaInform all the OmniVista 4760client PC users, before removing the OmniVista 4760clientprogram.To uninstall the OmniVista 4760 client:1. Use theAdd/remove programs interface in the Control panel. Select theOmniVista 4760client program of the desired version and clickRemove. The uninstall procedure takesseveral minutes.Note 2:TheJava Runtime Environment remains installed.2. Restart the computerto complete the uninstallationCaution:If uninstall is not performedcorrectly, delete the keys in the Windows registry:- ClickStart> Execute.- Open the registry editor via the "regedit"command and delete the keys containing the follow-ing code:F58CB02E-71DF-46A1-B9BB-FE4270F2F25EE20BC85FFD171A649BBBEF24072F2FE5These keys are concerned with theinstaller program. You can check that you have theproduct name asOmniVista 4760.Chapter9 UnlnstuIIlng u CIlent3BH19261NAA - !.14 -Ociccr 2009 - nsiaaiicn Manua 9-1Chapter 9 Uninsiaing aCicni9-2 3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicnManua10.1 Software and hardware requirementsThe table belowpresents the required configuration.table 10.1: Requirements foraccessing via a browserOperating System Windows 2003 ServerSP2Windows XP Pro SP3Windows 2003 R2Windows VistaInternet browserInternet Explorer (version 7.x)Mozilla FireFox 2.010.2 Installingthe Java Runtime EnvironmentYou must install the JRE (Java RuntimeEnvironment), a Java Plug-in, on the computer.Installation may beperformed, either:- locally using the DVD-ROM (see the moduleInstallation - Installing the Java RuntimeEnvironment ),- or,remotely via the Web home page of the server See Installing andinitializing JRE via abrowser .10.3 Network requirementsCheck theIP addressing of computers on the network via any DHCP, DNS andWINS servers.Also check that computer IP addresses and computernames match in the file:...\system32\drivers\etc\hosts.You mustselect "Accept all cookies" in the browser's security settings.10.4Installing and initializing JRE via a browser10.4.1 Configuring theInternet browserBrowser security settings must be configured toenable cookies to be stored. To do this:- In Internet Explorer 7:Select the menu Tools > Internet options > Privacy tab. Clickthe Sites... button In the field Address of Web site: enter the IPaddress of the OmniVista 4760 server Click the Allow button- InFirefox Select the menu Tools > Options > Privacy. In the"Cookies" box, select Accept cookies from sitesChapter10 Access tluu brouser3BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua10-1The Java plug-in (JRE) must be installed before initial use ofthe OmniVista 4760. Forsecurity, this plug-in must be initializedeach time it is used on a new server.10.4.2 Installation1. Launchthe browser and enter the server address. The home page isdisplayed. You canselect the appropriate language from the list(1).Bookmark the page.Figure 10.1: OmniVista 4760 home page2. Clickthe link located to the left of the window (2). The window isimmediately updated andtwo shortcuts are displayed.3. To installJRE, click the first shortcut displayed in the left panel. Theinstallation begins andfiles are downloaded to the client station.Setup continues in the same way as whenperformed from the DVD-ROM.See the module Installation - Installing the JavaRuntimeEnvironment .4. Restart the computer for Java plug-in setupto take effect. Then, launch the browser againand enter the serveraddress to access the home page.10.4.3 InitializingYou mustinitialize the Java Plug-in when connecting for the first time tothe OmniVista 4760server. Without this initialization, attempts toaccess the new server fail.Chapter 10 Acccss tia a rcuscr10-23BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua1. Launchthe browser and enter the server address. The home page isdisplayed.2. Click the link located to the left of the window. Thewindow is immediately updated and twoshortcuts are displayed.3. Toinitialize the JRE, click the second shortcut (3). Data istransferred from the server tothe client PC, then a window isdisplayed to confirm initialization.4. Confirm that the Javaplug-in has been updated. To access the applications offered bythenew server, click Network administration on the homepage.Note:In case of Windows XP SP3 or Windows 2003 SP2 operatingsystem with activated firewall, open ports"CORBA notificationsreceipt" (30500-30509) in the firewall.10.4.4 Loading problemsTheJava plug-in cannot be loaded via the server home page (Error 400),serverName_Server cannot be contacted. There are two possiblecauses:- The client station and/or server station are not correctlyconnected to the network.- IP addressing is not correct. Contactyour network administrator.If, from the client PC, the Ping commandPC_name_Server.DNS_suffix_name fails, check thehosts file or DNSserver addresses.If the Hosts file is used (without DNS), it shouldinclude a line of the following type:IP_address_server_nameserver_name.server_DNS_suffix. For example:192.168.3.121 ServerServer.alcatel.frAcccss tia a rcuscr3BH19261NAA - !.14 - Ociccr2009 - nsiaaiicn Manua 10-3Chapter 10 Acccss tia a rcuscr10-43BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn Manua11.1Installing the Java Runtime Environment (JRE)The OmniVista 4760application uses version 1.6 of the Java Runtime Environment.TheJava Runtime Environment (JRE) is available on the OmniVista 4760DVD-ROM. It isautomatically installed when version 1.6 of the JREis not detected on the computer. It mustbe installed beforeinstalling the client or server module.The installation procedureis as follows:1. Check that no JRE is installed (via the controlpanel). Otherwise, if the icon is present,click Add/removeprograms. Select Java 2 Runtime Environment from the listofinstalled applications, then click Add/Remove to remove theapplication.2. Launch Windows Explorer.3. Access the DVD-ROM.4.Double-click \setup\ISSetupPrerequisites\Java(TM) 2 RuntimeEnvironment, StandardEdition\jre-6u11-windows-i586-p-s.exe tolaunch the installation.The message Are you ready to install JRE1.6? is displayed.Confirm.5. The Software License Agreement windowis displayed. Read the license agreement, thenclick Next.6. At theend of setup, no reboot is required.Note:Sometimes a warning windowcan appear, prompting you to restart the computer "now or later".Se-lect restart "later".7. To check you have version 1.6 of theapplication, click the Java Plug-in icon displayed inthe controlpanel: .8. On this Java Plug-in control panel remove AutomaticUpdate.11.2 Configuring the Java plug-inDisable the automatic JREupdates:1. Open the Control Panel2. Open the Java Control Panel3.Select the Update tab4. Devalidate the Update Automatic Detectioncheck boxIn Java plug-in standard properties, the Enable Javaplug-in option must be selected.If you access an OmniVista 4760server via a browser:1. As of R5.1, disable the next generationJava Plug-in:a. Open the Control PanelChapter11 lnstuIIlng the ]utuRuntlme Ln-tlronment3BH19261NAA - !.14 - Ociccr 2009 -nsiaaiicn Manua 11-1b. Open the Java Control Panelc. Select theAdvanced tabd. Expand the Java Plug-ine. Disable the Enable thenext-generation Java Plug-in (requires to re-start thebrowser)2. Itis recommended to enable the cache memory before accessing theserver again; thisspeeds up access times:a. Open the ControlPanelb. Open the Java Control Panelc. Select the General tabd. Goto the Temporary Internet File sectione. Click on the Parameterbuttonf. Validate Store Temporary Files on my Computer check box3.If a Proxy server is mandatory for a Web connection to the serverOmniVista 4760:a. Open the Control Panelb. Open the Java ControlPanelc. Select the General tabd. Go to the Network Parameterssectione. Click on the Network Parameters button to open theNetwork Parameters windowf. Click on the Direct Connection radiobuttonAs a result, the OmniVista 4760 client applet will notattempt to use the proxy server whena 4760 module is launched. Theapplet will directly contact a module.4. Java applications requirea minimum screen configuration of 16 million colors(32-bitmode).Chapter 11 nsiaing inc jata uniinc ntircnncni11-23BH19261NAA - !.14 - Ociccr 2009 - nsiaaiicn ManuaThissection describes the possible connectivity between the OmniVista4760 server and thethree PCXs to which it can be connected, OmniPCX4400, Alcatel-Lucent OmniPCXEnterprise CS or OmniPCX Office.Thedefault connectivity on the PCX is Ethernet (LAN). Configuration isdescribed in:Section 1 Ethernet (LAN) connectivityDefiningconnectivity for OmniPCX 4400 and Alcatel-Lucent OmniPCX EnterpriseCS isdescribed in:Section 2 OmniPCX 4400 \ Alcatel-Lucent OmniPCXEnterprise CS :- Section 2.1 Configuring PPP connectivity on theOmniVista 4760 server : Section 2.1.1 Installing and configuringthe MOXA unit (optional) Section 2.1.2 Installing a modem or TA inWindows 2000/2003 Section 2.1.3 Declaring the modem pool on theOmniVista 4760 Section 2.1.4 Declaring a PPP connection with a PCXon the OmniVista 4760- Section 2.2 Declaring an OmniPCX4400/Alcatel-Lucent OmniPCX Enterprise CS in PPPmode (on the PCXside) : Section 2.2.1 V24 Ports Configuration (1) Section 2.2.2Serial Link Configuration- Section 2.3 Configuring modems with orwithout RMA- Section 2.4 Configuring TAs with or without RMA-Section 2.5 Configuring the RMA unit- Section 2.6 Configuring thee-RMA unit (1)- Section 2.7 IP/X25 connectivity (Alcatel-LucentOmniPCX Enterprise CS/OmniPCX4400) : Section 2.7.1 Configuration onthe OmniVista 4760 server Section 2.7.2 Configuration on 2ff7e9595c
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